Privacy notice
Last updated 25 October 2026. Plain English, no surprises.
Who we are, and what this site is
This website is operated by Telford Solar Panels ("we"). We are not a solar installer and we don't sell equipment. When you send the enquiry form, it comes straight to us, the site operator. You can contact us through the form.
What we collect
When you send the enquiry form we collect your name, email address, phone number (if you give one), postcode, property type, roof direction, approximate energy bill band, battery interest, any message you include and the page you sent it from. To protect the form from spam we also process technical information such as your IP address's country and a Cloudflare Turnstile security check.
How we use it and who we share it with
Your enquiry is emailed to the site operator, who handles it personally and uses it only to reply to you about your solar panel and/or battery enquiry. We do not pass your details to installers or any other company. If that ever changes, we'll update this notice and ask for your agreement first. We won't use your details for unrelated marketing and we won't sell them.
Lawful basis
Your consent (the checkbox on the form).
How long we keep it
We keep enquiries for no longer than needed to deal with your enquiry and follow-up questions, normally up to 12 months, and then delete them.
Processors
This site is hosted on Cloudflare, which also runs the Turnstile spam check and delivers the form emails. Our email is provided by Apple iCloud.
Cookies
This site doesn't set tracking or advertising cookies. Cloudflare Turnstile may use strictly necessary technical data to tell people from bots when you use the form.
Your rights
You can ask for a copy of your data, or ask us to correct or delete it, or withdraw consent, through the form. You can also complain to the Information Commissioner's Office.
Information on this site
Our guides are general information, not financial advice. Figures are sourced and dated on each page and can change.